fifty-six percent of ceos say ai has made them no money. they are paying for it anyway.
pwc asked 4,454 chief executives what ai had done to their numbers, and fifty-six percent said nothing they could measure — no new revenue, no cost out. twenty-two percent said costs went up. the twelve percent who gained on both sides were not running better models; they had ai wired into how the company sells, decides, and delivers, instead of parked in a tools budget. the standard response to a result like this is more spend — a bigger platform, a head of ai, a transformation program pointed at the same nowhere. the move is cheaper: list every ai line item you pay for, and next to each one write the p&l line it is supposed to move. anything without an answer gets cancelled at renewal, and the money goes to the one workflow where the answer was obvious.